Why OEMs Should Start with Dealer Parts Planning Now [Free Whitepaper]
Discover how a more proactive, collaborative approach to dealer parts planning can transform your aftersales operations.
The Proactive Service Guide: How to enable dealers to deliver exceptional, proactive services? [Free Whitepaper]
This whitepaper addresses the critical challenges faced by Original Equipment Manufacturers (OEMs) and their dealer networks in today’s market, where new machine sales are declining, and parts and service business has become increasingly important.
The Strategic ROI of Effective Aftersales Services: Boost Your Business Profitability in the Aftermarket
For companies and OEMs that dabble in the aftermarket business, providing effective aftersales service is one of the best investments for organizational growth and longevity.
Servitization: Shifting Towards Service Centricity or Losing Market Share
In a world of internet, online shopping and Amazon, the paradigm shift from product focus to service centricity is evident.
AI-Driven Supply Chain Network Optimization: Transforming Efficiency and Enhancing Aftersales Service
Optimizing supply chains has always been complex, no matter what part of the supply chain you operate within. However, in the aftermarket business, there’s an additional layer of complexity.
Retail Inventory Management: Key Practices for Optimizing Your Inventory
Retail inventory management is a critical aspect of running a successful retail business. It involves managing the goods a business holds in stock to meet customer demand without overstocking or understocking.
Mitigating the Machinery Orders Decline: The Strategic Role of Aftersales Services
Machine tool orders have been trending downward since 2021. When fewer orders are placed, OEMs are making fewer sales and experiencing revenue disruptions.
Software vs Spreadsheets: How to efficiently manage and grow dealer parts business [Free Whitepaper]
This whitepaper delves into the critical comparison between traditional spreadsheets and modern aftersales software solutions, addressing the growing demands of global parts distribution and dealer management.
Efficient Spare Parts Management is Crucial – Here are Tips on How OEMs Can Optimize It
Spare parts management is more than a back-end OEM priority; it has major implications in the real world. With the right practices and technologies, dealers and OEMs can work together to ensure part availability
Understanding the Technician Shortage – and the Necessary Means to Overcome this Challenge
As skilled technicians become increasingly scarce, consumer expectations for products and services continue to rise. In this era of significant globalization and effortless global access to products, delivering superior services stands out as a crucial differentiator from the competition.
