ClearOps – The smart, digital dealer-management system for networking OEMs with their entire downstream supply chain. 1000 reasons. 1 platform.
What is ClearOps?
ClearOps at a glance
professionals in Munich, St. Petersburg & San José
inventory under management
connected dealer management systems
active SKUs planned daily
A tractor cannot break down! Least of all during harvest season! So every maker of agricultural machines keeps thousands of spare parts in stock, at a value of many millions of euros.
In the past, the round 1500 dealers of a market leader in the agricultural machine segment kept millions of parts worth more than half a billion euros at the ready in their warehouses. And yet time and time again machines would nonetheless be incapacitated because a replacement part was not available. Not enough parts in stock? Definitely not the problem! But how do you get right parts to the right place at the right time!
Our solution: Our smart dealer-management system. The digital cloud platform ClearOps perfects dealer inventory management. It makes waiting for replacement parts a thing of the past. With ClearOps, parts availability and customer fill rates improve and dealers report a significant sales increase in their replacement parts business thanks to faster and better service. Capital tie-up reduces massively, as does the time required for spare-parts planning. And in that saved time, the dealer can do its actual job – providing its customers with outstanding service!
Customers & references
Tractors, diggers and the like are expensive and tie up a lot of capital. Every day of their inactivity on a building site costs real money. If bad weather destroys a harvest because a missing spare part brings the tractor to a standstill for days, customer satisfaction is shot. Preventing downtimes and non-moving inventory, and minimizing repair times to ensure the right inventories are in the right place at the right time – that is our mission.
Distance from the customer
Many manufacturers are far away from their end customers, because their point of contact is the dealer. In the best case, the dealer only has data available to it about the customer such as its installed base, machine fleet, machine data, historical consumption data, defects, age of the spare parts, etc. In the worst case, both manufacturer and dealer are flying blind. ClearOps fixes that!
Subpar inventory management
Inventories are often anything but perfectly coordinated and rapid turnaround: 80–90 % of the parts never leave the shelves at all. Costs explode, and yet parts deliverability is still not satisfactory. Because of a lack of background data, spare-parts orders often come from “out of the blue”. The bullwhip effect drives spare parts inventories to dizzying heights. And that is just the start of the problems. We have the solution!
Lack of connectivity
Regardless of whether it is Excel based or run by special-purpose software – planning and forecasting replacement parts is poorly networked in many companies. Manufacturers, dealers, external partners, components suppliers, etc. often work without coordination and with fragmented systems. ClearOps integrates them ingeniously into a common workflow, collaboration and connectivity! Bringing together what belongs together!
… a dealer-management system?
In many industries, up to 90 % of the parts are competitive – i.e. not proprietary: Are the parts in question OEM-specific engineered components? Or might they even be protected by copyrights? Are they captive parts, normed parts or competitive parts? Here, the competitors’ parts are freely available and can be ordered anywhere in the world without issues. OEMs typically have a weak standing in the market in this regard. Especially when it comes to highly critical parts and immediate availability, perfect inventory management, parts planning, replenishment, etc. are key competitive advantages for dealers and OEMs. And that is precisely where ClearOps comes in!
There are a lot of supply chain software products out there, but there is only one perfect dealer-management solution: ClearOps. ClearOps is a smart add-on that perfectly complements other systems. With our interfaces we are integrated into more than 50 international systems – all of the standard ones. Whether you have a large ERP system, supply-chain suite or individually customized solution comprising numerous best-of-breed modules, we are the ideal add-on – connectivity guaranteed!
ERP software systems: “one fits all”
It is typical for ERP systems to offer the entire spectrum, from HR processes to procurement, from materials management to finance processes. But they do not provide for special requirements in the field of dealer management, inventory management with analyses, calculating spare parts inventories, etc.. Sometimes a little more is needed.
Supply chain suites: “end to end”
Integrated SCM suites that cover all the processes of the entire supply chain end to end offer more. As a rule, integrated SCM suites include everything from demand planning to materials sourcing, procurement, transport and delivery. So integrated suites cater for the standard demands very well. But they are not specialized for complex dealer-management.
Special software: “best of breed”
Many specialist providers offer excellent solutions for specific needs such as forecasting, inventory, freight brokerage, procurement, etc.. Joining together the “best of the best” through module cherry-picking opens up entirely new opportunities. Interfaces and modules from the widest range of manufacturers can now be joined together quickly and easily to create a perfect whole. Specialized individual solutions like the dealer-management system ClearOps offer an unbeatable competitive advantage.
Central access point for all dealer parts and service processes, without manual data exchange or other workarounds.
ClearOps already has a global network of more than 50 connected dealer-management systems, and that number is growing constantly.
ClearOps integrates easily into your existing IT infrastructure as an add-on, without increasing its complexity.
Thanks to Barkawi’s in-depth knowledge of SCM and software, ClearOps offers individually tailored software at a flat rate price.
This turnkey modular solution enables simple implementation and piloting, and a fast roll-out.
ClearOps has developed a user-centric and UX-optimized design together with experts from all the various fields involved.
Connectivity guaranteed: ClearOps has interfaces to all the recognized systems around the world
We don’t have to go through tiresome development phases first. We simply connect up your company and activate your dealers in our system. Only access to our system? No, we do more! We ensure the flow of data and data compatibility until all transactions are correct, right down to the decimal point. This means a pilot can be done in just a few months, and the entire dealer system can also be ramped up in no time. Goodbye flying blind!
Global – Counries on 5 continents
Sales and Repair transactions
Dealer ERP Systems
Dealer and Distributors
modular microservices, SaaS & cloud
Thanks to the ClearOps system, with its unfailing forecasts of demand probability, typical seasonal profiles, delivery times, fill rates, etc., OEMs and dealers know in advance with extreme data accuracy which parts they will need on any given day. This shrinks inventories and slashes the costs of millions of spare parts, while at the same time improving parts availability! Non-movers adieu!
Reduction in downtime
Customer Fill Rate
Predictive maintenance and telematics: prevents standstills before anything stands still
Sensors in modern agricultural machines know the usage data of machines in the installed base. ClearOps transforms these machine data into smart service events and provides the dealer with the corresponding parts lists and replacement parts in the right place and at the right time. It provides the right technician with the right skill set, the required repair manual, etc., so that all the dealer needs to do is give its ok. A press of a button suffices to activate all these ingenious preparations. Our dealers and their customers are happy, because our perfect predictive maintenance means that while the work required by all involved parties is minimal, the service and parts availability is at a maximum. But even more importantly: Downtimes are a thing of the past!
How can I get a demo of the ClearOps solution?
What is the price of using the ClearOps plattform?
Does ClearOps integrate into SAP?
Is ClearOps Saas ony or can I run it on our own servers?
Is data security ensured with ClearOps?
Can I get trained in ClearOps?
What level of integration do I need to run ClearOps?
How can I connect with business partners through ClearOps?
Is ClearOps a B2C or B2B solution?
What interface technologies does ClearOps support?
ClearOps Leadership Team – Passion meets Mission
- Graduate in Business and Engineering
- Strong Supply Chain Background
- Consulting Experience
- Graduate in Computer Science
- Strong architecting & software development background
- Leading positions in IT-Industry
Corporate Development Manager
- Graduate in Business Administration
- After Sales Service Expert
- Broad Management Consulting Experience
Customer Support Manager
- Graduate in Computer Science
- 3rd-Level Support Specialist
- Strong IT-Consulting Expertise