Ensuring Parts and Service Availability Locally for Dealers, Globally for OEMs

ClearOps ensures global parts availability for OEMs and local technician efficiency for dealers—all on a single platform by unifying OEMs, dealers, and machines. The only platform that guarantees uptime in complex service supply chains

As an independent software provider,
we work with globally leading brands.
OUR TRACK RECORD

ClearOps at a glance

8000+
Dealers connected
80+
Connected DMS systems
5
Offices around the world
20
Years of aftersales experience

Improve part sales

15%

Better demand planning and inventory optimization avoids lost sales and dissatisfied customers in a highly competitive landscape.

Increase customer fill rates

43%

ClearOps predicts demand in a unique way, boosting part and service availability while automating replenishment planning.

Reduce working capital

20%

By ensuring the right parts and machines are in stock and distributed correctly, working capital commitments are reduced by 20% on average.

Reduce downtime

2 days less of downtime

We realize service part availability, proactive service scheduling, and early alerts to ensure the highest levels of customer satisfaction.
A PROACTIVE, PREDICTABLE SUPPLY CHAIN

The missing puzzle piece of your supply chain: Connectivity

ClearOps can easily integrate Dealer DMS Systems to ensure seamless visibility for OEMs. Our system takes care of the tiresome data handling and enables Dealers to serve their clients proactively.

Close the gap between you
and your customers

Managing your evolving supply chain is tough. Our aftersales hub puts you back in control, strengthening loyalty and securing recurring business.

Connectivity

Connect your aftersales network with ease.

Tailored to your needs

Customize your aftersales platform.

Future-proof

Use our aftersales platform to scale alongside you.

No more guess-work

Make proactive decisions based on real-time data.

Solution-oriented team

Count on our team which always finds the solution.

Easy-adoption

Effortlessly integrate your network with ease.

Seamless collaboration between OEMs and dealers

What if a platform could manage an entire ecosystem of machines, parts, and services?
ClearOps' hyper-connected supply chain platform lets you do just that and more.

INVENTORY OPTIMIZATION

Make sure your dealers are enabled to provide world class customer services.

Global Dealer and Customer Visibility

You can’t improve what you don’t measure. We give OEMs full visibility over their network performance: access to global fill rates, inventory behaviour, service compliance and untapped revenue potential.

Retail Inventory Management

Beyond the mere visibility, OEMs gain control over what dealers have on stock and can effectively address fill-rate and sales improvements, whilst avoiding costly stockouts and machine downtime.

Proactive Service Enablement

Enable dealers to truly proactively service end customers and fulfill needs, by equipping them with all relevant and crucial service information at a glance: Service opportunities (IoT data in combination with service profiles), service manuals and service kits. Dealers will love it, since this information becomes available in the very same solution suite they already use to efficiently orchestrate their daily workshop and technician business.
Field Service Management

Repair more machines in less time.

Best in Class Demand Planning

Give away the tiresome planning process around forecasting, inventory optimization and replenishment planning. We integrate with your DMS system, your OEM order system and automate the entire planning process. The result? 30 minutes planning per week, and optimal fill-rates with minimized working capital.

Automated Order Management

Since we are fully integrated into your DMS and the OEM systems, we can automate the order process without any manual work behind.

Field Service Management

Maximize technician utilization, maximize billable hours – and repair more machines in less time. This is what ClearOps Service Cloud stands for. We ensure the highest degree of process optimization, collaboration and optimization between Workshop managers, parts managers and technicians in the field.
CASE STUDIES

How leading OEMs increased their aftermarket sales

"With the help of ClearOps, we have transformed into a data-savvy and customer-centric organization, ensuring seamless delivery experience for our dealers and end-customers.

Reuven Chavira

Senior Manager, Global Vendor Managed Inventory (VMI) at AGCO

"ClearOps empowers simplicity in our aftersales business. Dealers save time on day-to-day tasks due to process automation, we improved inventory profile by reducing obsolescence while increasing part availability. It translates into higher sales and brand loyalty.

Florian Cadoret

Global Customer & Dealer Integration Manager at Terex

"Prior to ClearOps, we relied on historical purchase data and proxy calculations for dealer inventory planning, which didn't yield optimal results. Since working with ClearOps, our global dealer demand planning and fulfillment, along with our digital service offerings, have reached new heights."

Reuven Chavira

Senior Manager, Global Vendor Managed Inventory (VMI) at AGCO

"We use the Supply Chain Cockpit to support our Sales Units. In addition to the wide range of possibilities the tool offers us, the great commitment, as well as the high level of flexibility and reliability shown by the ClearOps team throughout the entire course of the project is quite outstanding."

Stefan Hillienhoff

Spare Parts Manager at Jungheinrich

"ClearOps proactively thinks of solutions and considers AGCO strategy in customer conversations. There’s no “it’s impossible” with the ClearOps team. There are constant improvement opportunities and the team is open to them."

Thierry Martini

Director Global Parts at AGCO

We use the Supply Chain Cockpit to support our Sales Units, which hold larger assortments in local spare parts warehouses, in their inventory management. In addition to the wide range of possibilities the tool offers us, the great commitment, as well as the high level of flexibility and reliability shown by the ClearOps team throughout the entire course of the project is quite outstanding.

Stefan Hillienhoff

Procurator @ Jungheinrich Service & Parts AG & Co. KG

ClearOps empowers simplicity in our aftersales business. As a result of our technology partnership and leveraging the ClearOps Aftersales Hub, dealers save time on day-to-day tasks due to process automation, we improved inventory profile by reducing obsolescence while increasing part availability. It translates into higher sales and brand loyalty.

Florian Cadoret

Global Customer & Dealer Integration Manager at Terex

With the help of ClearOps, we have transformed into a data-savvy and customer-centric organization, ensuring seamless delivery experience for our dealers and end-customers.

Reuven Chavira

Manager, Global Vendor Managed Inventory (VMI) and Integration at AGCO

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faq

You have questions?
We have answers!

Find our everything you need to know

How long does it take to implement?

ClearOps is designed to rapidly integrate with OEMs and their dealer networks. Our advanced integration hub is already connected to over 80 different ERP systems, which allows for swift and sustainable system integration. While the timeline depends on the size of the dealer network and underlying ERP systems, we prioritize efficiency and ensure a streamlined implementation process. Gain visibility and control over your fragmented dealer and distribution networks in no time with ClearOps’ hyperconnectivity solution suite.

How are you ensuring data privacy?

At ClearOps, we understand the importance of data privacy. We are proud to be ISO certified and fully compliant with GDPR regulations. Rest assured that your personal data remains protected. Our focus lies in operational excellence of parts, products, technicians, and machines. Any personal data is carefully filtered and blacked out to safeguard privacy and maintain confidentiality.

Can ClearOps integrate with my existing systems?

Absolutely! ClearOps is built with a strong emphasis on system integration. We possess the capability to seamlessly connect with various systems, allowing for frictionless collaboration between you, your dealers, and your end customers. Our advanced transformation and processing techniques ensure that all systems speak the same language, enabling efficient data exchange. With ClearOps, bridge the gap between your fragmented networks and customers through our hyperconnectivity solution suite.

How can I measure an ROI from this integration?

Unlock the power of comprehensive ROI measurement with ClearOps. We conduct a thorough business analysis and collaborate with you to calculate the return on investment for your specific needs. Whether you seek end-to-end supply chain visibility, optimized parts and product management, or our service solution suite, we deliver quantifiable results. By consolidating all relevant data in a central hub, enhanced by advanced control tower applications, ClearOps has boosted customers’ fill-rates by 43%, increased part sales by 15%, and reduced working capital by 20%.

What is required from us to set it up?

Embark on a digital transformation journey with ClearOps, backed by your willingness and a committed team. Our implementation process is tailored to your resource availability and respects your constraints. While a few IT resources and a project manager from your side are essential, we handle the heavy lifting. We value team buy-in as a key success factor and ensure a smooth setup process that aligns with your goals and requirements.

What’s the advantage of implementing ClearOps as opposed to building it in-house?

By choosing ClearOps, you gain numerous advantages over building an in-house solution. Experience the power of instant connectivity with thousands of dealers and integration with over 80 different ERP systems. Avoid the lengthy and resource-intensive process of building such connections from scratch. Our platform harnesses global sophisticated data mining techniques, providing optimization power that is beyond reach for individual OEMs. With ClearOps, you skip the need for an in-house development team and months of testing and tweaking. Our expert tech professionals and supply chain pros work side-by-side with you to ensure a rapid and efficient setup. Tap into years of experience and knowledge, benefiting from ongoing support whenever you need it. Choose ClearOps to bridge the gap and gain visibility.

Can you assist us in getting buy-in from my stakeholders?

Absolutely! ClearOps has a proven track record of successfully connecting OEMs with thousands of dealers and systems. We understand the diverse interests of stakeholders and are skilled in navigating these dynamics. Our team takes responsibility for managing expectations and maximizing stakeholder value. With ClearOps as your partner, gain the support and buy-in of all stakeholders, ensuring a unified and successful implementation of our hyperconnectivity solution suite.

Contact

Book your free demo!

Get in contact with us today and realize your aftersales success tomorrow.

ClearOps is an aftersales platform that enables collaboration between manufacturers, dealers and end customers.
We are already trusted by the world's leading manufacturers and over 8000+ dealer locations.

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