From Reactive to Proactive Services

Our solution transforms service from reactive to proactive. One platform consolidates service data, empowering dealers to schedule technician operations with OEM IoT, service profiles, and warranty info. One platform, all services.

As an independent software provider,
we work with globally leading brands.

Rethink your service business and

unlock new revenue potential

Empower your dealers to deliver service excellence by providing crucial data and workflows that enable faster, more proactive machine repairs.

Proactive Services

By giving dealers the right information in the right system, global service operations shift from reactive to proactive, ensuring customers receive the services they need before issues arise.

Ensuring Uptime

While machine downtime can't be fully avoided, we ensure minimal repair time by guaranteeing parts and technicians are available and on their way when needed—proactively and without delays.

Customer Lifetime Value

With access to global installed base and repair data, OEMs and dealers can unlock hidden service revenue opportunities. We provide these insights, ensuring customers receive the service excellence they deserve while OEMs and dealers succeed together.

Asset Management

Installed Base at a Glance

ClearOps offers a centralized database with machine details, upcoming service events, and key resources at a glance, ensuring dealers have local access to everything they need while OEMs maintain global control.

Global and local machine population management

Triggers proactive service events and tracks service history

Advanced service analytics for optimized decision-making

Service Profiles & Maintenance Plans

Tailored machine data at your fingertips

ClearOps Global Dealer Service Enablement provides dealers with all crucial information such as service opportunities, machine manuals, telematics data, service kits.

Alerts for upcoming service opportunities

Proactive customer engagement

Streamlined OEM and dealer service collaboration

Service revenues and Enablement

A win-win for service optimization

ClearOps empowers dealers to proactively manage their customers' machines while also serving as a sales tool. With just one click, dealers can purchase relevant service kits and access essential resources like service manuals.

View all upcoming services and resources in one place

Sales tool for service kits and parts

Unified database enabling advanced analytics

Contact

Book your free demo!

Get in contact with us today - see your Aftersales Success tomorrow.

ClearOps is an aftersales platform that enables collaboration between manufacturers, dealers and end customers.
We are already trusted by the world's leading manufacturers and over 8000 associated dealers.

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faq

You have questions?
We have answers!

Find our everything you need to know

How long does it take to implement?

ClearOps is designed to rapidly integrate with OEMs and their dealer networks. Our advanced integration hub is already connected to over 80 different ERP systems, which allows for swift and sustainable system integration. While the timeline depends on the size of the dealer network and underlying ERP systems, we prioritize efficiency and ensure a streamlined implementation process. Gain visibility and control over your fragmented dealer and distribution networks in no time with ClearOps’ hyperconnectivity solution suite.

How are you ensuring data privacy?

At ClearOps, we understand the importance of data privacy. We are proud to be ISO certified and fully compliant with GDPR regulations. Rest assured that your personal data remains protected. Our focus lies in operational excellence of parts, products, technicians, and machines. Any personal data is carefully filtered and blacked out to safeguard privacy and maintain confidentiality.

Can ClearOps integrate with my existing systems?

Absolutely! ClearOps is built with a strong emphasis on system integration. We possess the capability to seamlessly connect with various systems, allowing for frictionless collaboration between you, your dealers, and your end customers. Our advanced transformation and processing techniques ensure that all systems speak the same language, enabling efficient data exchange. With ClearOps, bridge the gap between your fragmented networks and customers through our hyperconnectivity solution suite.

How can I measure an ROI from this integration?

Unlock the power of comprehensive ROI measurement with ClearOps. We conduct a thorough business analysis and collaborate with you to calculate the return on investment for your specific needs. Whether you seek end-to-end supply chain visibility, optimized parts and product management, or our service solution suite, we deliver quantifiable results. By consolidating all relevant data in a central hub, enhanced by advanced control tower applications, ClearOps has boosted customers’ fill-rates by 43%, increased part sales by 15%, and reduced working capital by 20%.

What is required from us to set it up?

Embark on a digital transformation journey with ClearOps, backed by your willingness and a committed team. Our implementation process is tailored to your resource availability and respects your constraints. While a few IT resources and a project manager from your side are essential, we handle the heavy lifting. We value team buy-in as a key success factor and ensure a smooth setup process that aligns with your goals and requirements.

What’s the advantage of implementing ClearOps as opposed to building it in-house?

By choosing ClearOps, you gain numerous advantages over building an in-house solution. Experience the power of instant connectivity with thousands of dealers and integration with over 80 different ERP systems. Avoid the lengthy and resource-intensive process of building such connections from scratch. Our platform harnesses global sophisticated data mining techniques, providing optimization power that is beyond reach for individual OEMs. With ClearOps, you skip the need for an in-house development team and months of testing and tweaking. Our expert tech professionals and supply chain pros work side-by-side with you to ensure a rapid and efficient setup. Tap into years of experience and knowledge, benefiting from ongoing support whenever you need it. Choose ClearOps to bridge the gap and gain visibility.

Can you assist us in getting buy-in from my stakeholders?

Absolutely! ClearOps has a proven track record of successfully connecting OEMs with thousands of dealers and systems. We understand the diverse interests of stakeholders and are skilled in navigating these dynamics. Our team takes responsibility for managing expectations and maximizing stakeholder value. With ClearOps as your partner, gain the support and buy-in of all stakeholders, ensuring a unified and successful implementation of our hyperconnectivity solution suite.