Reach out to customers proactively

Personalized service ensuring efficient repairs

Reach out to customers proactively

Extensive customer and machine data and service profiles make it possible to proactively approach customers in order to plan services at an early stage and thus avoid downtimes in the long term.

Efficient Workshop Management

Recognize upcoming services at an early stage and thus plan technician capacities in good time.

Proactive Maintenance

Historical data helps dealers anticipate potential issues and perform proactive maintenance, reducing unexpected breakdowns and extending the lifespan of machines.

Increase Customer Satisfaction

Improving technician efficiency directly boosts customer satisfaction by ensuring quicker, more reliable service and minimizing disruptions to their operations.

We empower leading manufacturers by enhancing downstream supply chain visibility 

How you can benefit from ClearOps

What if a platform could manage an entire ecosystem of machines, parts, and services?
ClearOps' hyper-connected supply chain platform lets you do just that and more.

Detailed service analyses on technician utilisation,average repair cycles and other important key figures.

Efficient technician management through automated deployment planningand real-time monitoring of work progress

Intuitive technician scheduling for efficient management and tracking of service orders.

Machine and customer data, service history,description of the service and time recording can be viewed at any time.

Our Connectivity Hub integrates with 80+ ERP and DMS partners to enable seamless collaboration.

Every partner and OEM you work with use different software systems, leading to fragmented systems. On top of that, you are also working with your existing ERP systems. With our solution, there’s no need to overhaul your existing IT infrastructure. We add a layer of connectivity on top, seamlessly integrating your ERP and DMS systems with OEM data, all within one unified platform.

faq

You have questions?
We have answers!

Find our everything you need to know

How does ClearOps guarantee data security? Does the software have any certifications?

ClearOps is ISO certified (ISO 27001) and fully complies with all GDPR regulations. All personal data is carefully filtered and redacted to protect privacy and maintain confidentiality. Regular updates and security audits ensure a modern and secure operation.

Is ClearOps compatible with existing systems such as DMS, ERP and merchandise management systems?

Yes. Our software can be easily integrated into your existing systems so that data can be seamlessly exchanged between your DMS, ERP or other merchandise management systems.

Does ClearOps replace my existing DMS or ERP system?

No, ClearOps is not a replacement solution, but a supplement that improves existing systems. Our focus is on making processes in the workshop more efficient and transparent - precisely where other systems often reach their limits.

What kind of service and support does ClearOps offer?

Our aim is to get you up and running quickly and easily. That's why we offer comprehensive support throughout the entire onboarding process. Our team accompanies you step by step and is also available to answer questions at any time afterwards. This is how we guarantee a smooth transition.

Can I use ClearOps on any device? Does the software also work offline?  

Yes, ClearOps can be used on all devices - whether PC, tablet or smartphone. Thanks to our offline functionality, you can also use the software in the field without internet access. As soon as you are back online, everything synchronises automatically.

Is ClearOps tied to specific manufacturers (OEMs)?

No. We are an independent software provider and act solely in the interests of our customers - the dealers. Our solution is neutral and flexible, so you can take full advantage of all the benefits.

Contact

We are there for you!

Get in contact with us today - see your Service Success tomorrow.

ClearOps is an independent software provider trusted by the world's leading manufacturers and over 8000 associated dealers.

ClearOps helps you achieve parts and service excellence.

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