AGCO Success Story

Industry Vertical

Agricultural equipment

Location

Georgia, United States

Revenue

12.65 billion USD (2022)

AGCO is a global leader in the design, manufacturer, and distribution of agricultural machinery and precision agricultural technology. Its brands include Fendt, Massey Ferguson, Valtra, Challenger, and many more.

Business Impact

Connected 1,500+ Dealer outlets and over 50+ Dealer Management Systems

+20%

+20%

Increase
Reduction

Customer Fill Rate

+15%

+20%

Increase
Reduction

Machine and parts sale

+-9%

-9%

Increase
Reduction

Non-moving inventory

Challenges

  • No visibility of dealer inventory and customer facing fill rates
  • Customer facing fill not under control of AGCO and reliant on dealer planning capabilities

Deliverables

  • Design and rollout of a customized, web-based Service and Spare Parts planning solution (forecasting, inventory planning, replenishment planning and Workshop & Technician Management)
  • Global Rollout to 1500+ Dealers across the globe
  • Rollout of additional processes, such as Warranty Claim Management, Multi-Supplier Capability, Promotion Planning, Recommended Stocking Lists, Buyback Programs
  • Data interface integration to 50+ dealer management IT systems and AGCO IT systems
  • 24/7 Software operations and data maintenance including user support
With the help of ClearOps, we have transformed into a data-savvy and customer-centric organization, ensuring seamless delivery experience for our dealers and end-customers.

Reuven Chavira

Manager, Global Vendor Managed Inventory (VMI) and Integration at AGCO

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