Industry Vertical
Agricultural equipment
Location
Georgia, United States
Revenue
12.65 billion USD (2022)
AGCO is a global leader in the design, manufacturer, and distribution of agricultural machinery and precision agricultural technology. Its brands include Fendt, Massey Ferguson, Valtra, Challenger, and many more.
Business Impact
Connected 1,500+ Dealer outlets and over 50+ Dealer Management Systems
Increase
Reduction
Customer Fill Rate
Increase
Reduction
Machine and parts sale
Increase
Reduction
Non-moving inventory
Challenges
- No visibility of dealer inventory and customer facing fill rates
- Customer facing fill not under control of AGCO and reliant on dealer planning capabilities
Deliverables
- Design and rollout of a customized, web-based Service and Spare Parts planning solution (forecasting, inventory planning, replenishment planning and Workshop & Technician Management)
- Global Rollout to 1500+ Dealers across the globe
- Rollout of additional processes, such as Warranty Claim Management, Multi-Supplier Capability, Promotion Planning, Recommended Stocking Lists, Buyback Programs
- Data interface integration to 50+ dealer management IT systems and AGCO IT systems
- 24/7 Software operations and data maintenance including user support
With the help of ClearOps, we have transformed into a data-savvy and customer-centric organization, ensuring seamless delivery experience for our dealers and end-customers.
Reuven Chavira
Manager, Global Vendor Managed Inventory (VMI) and Integration at AGCO
CASE STUDIES
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