Field Service Management for Dealers

ClearOps Field Service Management Solution is the comprehensive solution for dealers, covering the entire service lifecycle—from planning and scheduling to field execution and reporting. With the ability to integrate vital OEM data you can optimize your service operations and repair more machines in less time.

As an independent software provider,
we work with globally leading brands.

Get full control over your operations with

Field Service Management

Transform your service operations: maximize efficiency, eliminate manual processes, and harness customer data for proactive services

Easier

No more paperwork! Documentation and logging is done directly online in the system. This means that no more information is lost and nothing has to be added or transferred manually.

Smarter

More screwing instead of writing! To ensure an efficient service process, all relevant data and information is managed centrally and clearly in one system and can be accessed from anywhere.

Faster

More repairs in less time! By digitising all work processes, repairs can be planned and carried out more efficiently, minimising downtimes.

workshop Management

Maintain control over your workshop

Overview of general workshop capacity, as well as all pending, planned and yet-to-be-planned orders at a glance

Efficient technician and resource scheduling

Real-time data on the availability and location of internal resources

Ensures the punctual delivery of services

Service planer

Efficient Service Planning

Effective job planning to ensure efficient workshop and technician utilization

Efficient workshop planning and technician scheduling

Simple overview of orders and availability of technicians and resources

Tracking of all relevant service and machine data

technician app

Enhance Technician Scheduling

Overview of tasks and pending jobs per technician, as well as time tracking per job and digital documentation and logging of completed jobs to simplify the daily work of your technicians.

Technicians on site have access to relevant data and documents

Digital reporting and documentation, time recording and overview of all to-do's

Also works offline in the field

Customer Management

Quick access to all CRM information

Full overview of customer data, past and future services, machine service history and maintenance intervals.

Facilitates quick access to customer information for better service

Provides forecasts for service requests based on historical data

Evaluation and analysis to plan services proactively

Asset Management

Track machinery and equipment data

Quick access to comprehensive machine and equipment data enables faster troubleshooting, minimizing downtime and maintaining productivity

Centralized database for all machine and system data

All machines sorted by dealer location

Access to historical performance data for better decision making

Contact

Book your free demo!

Get in contact with us today - see your Service Success tomorrow.

ClearOps is an independent software provider trusted by the world's leading manufacturers and over 8000 associated dealers.

ClearOps helps you achieve parts and service excellence.

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faq

You have questions?
We have answers!

Find our everything you need to know

How does ClearOps guarantee data security? Does the software have any certifications?

ClearOps is ISO certified (ISO 27001) and fully complies with all GDPR regulations. All personal data is carefully filtered and redacted to protect privacy and maintain confidentiality. Regular updates and security audits ensure a modern and secure operation.

Is ClearOps compatible with existing systems such as DMS, ERP and merchandise management systems?

Yes. Our software can be easily integrated into your existing systems so that data can be seamlessly exchanged between your DMS, ERP or other merchandise management systems.

Does ClearOps replace my existing DMS or ERP system?

No, ClearOps is not a replacement solution, but a supplement that improves existing systems. Our focus is on making processes in the workshop more efficient and transparent - precisely where other systems often reach their limits.

What kind of service and support does ClearOps offer?

Our aim is to get you up and running quickly and easily. That's why we offer comprehensive support throughout the entire onboarding process. Our team accompanies you step by step and is also available to answer questions at any time afterwards. This is how we guarantee a smooth transition.

Can I use ClearOps on any device? Does the software also work offline?  

Yes, ClearOps can be used on all devices - whether PC, tablet or smartphone. Thanks to our offline functionality, you can also use the software in the field without internet access. As soon as you are back online, everything synchronises automatically.

Is ClearOps tied to specific manufacturers (OEMs)?

No. We are an independent software provider and act solely in the interests of our customers - the dealers. Our solution is neutral and flexible, so you can take full advantage of all the benefits.