Privacy Policy

I. Contact details of the data protection officer  

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is  

ClearOps GmbH

Baierbrunner Str. 21
81379 Munich
Germany
+49 (0) 89 7498260
info@clearops.com
www.clearops.com

II. Contact details of the data protection officer

The data protection officer of the controller is  

Martin Schneider
Baierbrunner Str. 21
81379 Munich
Germany
+49 89 74 98 26 726
privacy@clearops.com

III. General information on data processing

1. Scope of the processing of personal data

We only process our users’ personal data to the extent necessary to provide a functional website and our content and services. The processing of our users’ personal data only takes place regularly with the user’s consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is required by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a GDPR serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 sentence 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.  

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 sentence 1 lit. c GDPR serves as the legal basis.  

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 sentence 1 lit. f GDPR serves as the legal basis for the processing.

3. Data erasure and storage duration

The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

IV. Rights of the data subject  

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right to information

You can request confirmation from the controller as to whether personal data concerning you is being processed by the controller.  

If such processing is taking place, you can request the following information from the controller:

• if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead  
• the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or  
• if you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.  

If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.  

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must carry out the rectification without undue delay.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions  

• if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;  
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead  
• the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or  
• if you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.  

If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.  

4. Right to erasure

a) Obligation to erase

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:  

• The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.  
• You withdraw your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.  
• You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.  
• The personal data concerning you has been processed unlawfully.  
• The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
• The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.

b) Information to third parties

Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 (1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

c) Exceptions

The right to erasure does not apply if the processing is necessary

• for exercising the right of freedom of expression and information  
• for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller  
• for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or  
• for the establishment, exercise or defense of legal claims.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.  

You have the right vis-à-vis the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where  

• the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR and  
• the processing is carried out by automated means.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.  

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.  

The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.  

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.  

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.  

You have the option, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures that use technical specifications.

8. Right to revoke the declaration of consent under data protection law  

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.  

9. Automated decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

• is necessary for the conclusion or performance of a contract between you and the controller  
• is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or  
• with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or b GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.  

With regard to the cases referred to in 1 and 3, the controller shall take reasonable steps to safeguard the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his or her point of view and to contest the decision

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.  

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.  

V. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.  

The following data is collected:  

• Information about the browser type and version used  
• The user’s operating system  
• The IP address of the user
• Date and time of access
• Websites from which the user’s system accesses our website  
• Websites that are accessed by the user’s system via our website  

This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Purpose of data processing

Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.  

The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.  

These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.  

3. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f GDPR.  

4. Duration of storage  

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.  

If the data is stored in log files, this is the case after 26 months at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the accessing client.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.  

VI. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.  

The following data is stored and transmitted in the cookies:  

– We also use cookies on our website that enable an analysis of the user’s surfing behavior.  

– The following data can be transmitted in this way  

– The IP address or a Universally Unique Identifier (UUID) of the user  

– Date and time of access  

– Websites from which the user’s system accesses our website  

– Websites that are accessed by the user’s system via our website  

The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the accessing user. The data is not stored together with other personal data of the user.

2. Purpose of data processing  

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized even after a page change.  

We require cookies for the following applications: XVI Plugins used (essential)  

The user data collected by technically necessary cookies is not used to create user profiles.  

Cookies that are not technically necessary, such as analytics cookies, are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.  

3. Legal basis for data processing

The legal basis for the processing of personal data using technically unnecessary cookies is Art. 6 para. 1 sentence 1 lit. a GDPR.  

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 sentence 1 lit. f GDPR.

4. Duration of storage, possibility of objection and removal  

Cookies are stored on the user’s computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.  

If you use a Safari browser version 12.1 or higher, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.

VII. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us.  

• Email adress
• Last Name
• First Vorname
• Telephone- / Mobil phone number
• Position, company name

No data will be passed on to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.  

2. Purpose of data processing  

The purpose of collecting the user’s email address is to send the newsletter.  

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.  

3. Legal basis for data processing

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given his consent.  

4. Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and further storage is not subject to any statutory retention period.

5. Possibility of objection and removal

The subscription to the newsletter can be canceled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.  

This also makes it possible to withdraw consent to the storage of personal data collected during the registration process.  

VIII. Email contact

1. Description and scope of data processing

It is possible to contact us on our website via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.  

The data is used exclusively for processing the conversation.  Die Daten werden ausschließlich für die Verarbeitung der Konversation verwendet.

2. Purpose of data processing

If contact is made by email, this also constitutes the necessary legitimate interest in processing the data.  

3. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.  

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

4. Duration of storage  

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and further storage is not subject to any statutory retention period.  

5. Possibility of objection and removal

The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.  

We will not pass on this data without your consent. The data is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.  

All personal data stored in the course of contacting us will be deleted in this case.

IX. Contact form  

1. Description and scope of data processing

here is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.  

The following data is stored when the message is sent:  

• Email adress
• Last Name
• First Vorname
• Telephone- / mobile phone number
• Date and time of contact
• company name

Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.  

Alternatively, you can contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.  

The data will be used exclusively for processing the conversation.  

2. Purpose of data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.  

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. Legal basis for data processing  

The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent.  

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 sentence 1 lit. f GDPR. If the email contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and further storage is not subject to any statutory retention period.  

5. Possibility of objection and removal  

The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

We do not pass on this data without your consent. The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.  

All personal data stored in the course of making contact will be deleted in this case.  

X. Application by email and application form  

1. Scope of the processing of personal data

There is an application form on our website that can be used for electronic applications. If an applicant makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are  

• Salutation  
• First name  
• Surname  
• Your address  
• Telephone / mobile phone number  
• Email address  
• Salary expectations  
• Details of training and education  
• Language skills  
• Curriculum vitae  
• Certificates

Your consent will be obtained for the processing of your data as part of the sending process and reference will be made to this privacy policy.  

Alternatively, you can also send us your application by email. In this case, we will record your email address and the data you provide in the email.  

After sending your application, you will receive confirmation of receipt of your application documents by email from us.  

Your data will not be passed on to third parties. The data will be used exclusively for processing your application.  

2. Purpose of data processing

We process the personal data from the application form solely for the purpose of processing your application. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data.  

The other personal data processed during the sending process serve to prevent misuse of the application form and to ensure the security of our information technology systems.  

3. Legal basis for data processing

The legal basis for the processing of your data is the initiation of a contract at the request of the data subject, Art. 6 para. 1 sentence 1 lit. b Alt. 1 GDPR and § 26 para. 1 sentence 1 BDSG.

4. Duration of storage

After completion of the application process, the data will be stored for up to six months. Your data will be deleted after six months at the latest. In the event of a legal obligation, the data will be stored in accordance with the applicable provisions.  

5. Right of objection and removal  

The applicant has the option to object to the processing of personal data at any time. If the applicant contacts us by email, they can object to the storage of their personal data at any time. In such a case, the application can no longer be considered.  

Subsequent amendment or deletion of the applicant data is possible by the applicant contacting us; an informal e-mail is sufficient for this purpose. In addition, we will contact applicants regularly, for the first time after six months, to ask whether they would like to remain part of our applicant pool. If there is no interest on the part of the applicant or no response is received, the data will be deleted.  

All personal data stored in the course of electronic applications will be deleted in this case.

XI. Corporate presences

1.  Scope of the processing of personal data

Use of company presences in social networks  

YouTube:

YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States

We provide information on our company page and offer YouTube users the opportunity to communicate. If you perform an action on our YouTube company page (e.g. comments, posts, likes, etc.), you may make personal data (e.g. your real name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by YouTube, the company jointly responsible for the ClearOps GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.  

2. Purpose of the data processing

Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the company presence for: company representation, recruiting and product presentation.  

The publications on the company website may contain the following content:

• Information about products  
• Information about services  
• advertising  
• customer contact  
• Recruiting

3. Legal basis for data processing

Every user is free to publish personal data through activities.  

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. a GDPR.  

4. Duration of storage

We store your activities and personal data published via our corporate YouTube presence until you withdraw your consent.  

In addition, we comply with the statutory retention periods.  

We continue to process data from our corporate presence in our systems.  

5. Possibility of objection and removal

You can object to the processing of your personal data that we collect in the context of your use of our YouTube corporate presence at any time and assert your data subject rights mentioned under IV. of this privacy policy. To do so, please send us an informal email to privacy@clearops.com. You can find further information on the processing of your personal data by YouTube and the corresponding objection options here:  

YouTube: https://policies.google.com/privacy?gl=DE&hl=de

XII. Use of company presences in professional networks  

1. Scope of data processing  

We use the option of company presences on professional networks. We maintain a company presence on the following professional networks:  

LinkedIn:

LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland

To ensure suitable guarantees for the protection of the transfer and processing of personal data outside the EU, so-called standard contractual clauses (Art. 46 para. 2 sentence 1 lit. c GDPR) have been concluded with LinkedIn.  

We provide information on our website and offer users the opportunity to communicate.  

The company website is used for applications, information/PR and active sourcing.  

We have no information on the processing of your personal data by the companies jointly responsible for the corporate presence. Further information can be found in the privacy policy of  

LinkedIn:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

If you carry out an action on our company website (e.g. comments, posts, likes, etc.), you may make personal data (e.g. real name or photo of your user profile) public.

2. Legal basis for data processing

The legal basis for the processing of your data in connection with the use of our company website is Art. 6 para. 1 sentence 1 lit. f GDPR.  

The legal basis for the processing of your data in connection with the use of our company website for the application process is Art. 6 para. 1 sentence 1 lit. b Alt. 1 GDPR and § 26 para. 1 sentence 1 BDSG.  

3. Purpose of the data processing

The purpose of our company website is to inform users about our services. Every user is free to publish personal data through activities.  

4. Duration of storage

We store your activities and personal data published via our company website until you withdraw your consent. In addition, we comply with the statutory retention periods.  

5. Possibility of objection and removal

You can object to the processing of your personal data that we collect as part of your use of our company website at any time and assert your data subject rights mentioned under IV. of this privacy policy. To do so, send us an informal email to the email address stated in this privacy policy.  

Further information on objection and removal options can be found here:  

LinkedIn:

https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

XIII. Hosting

The website is hosted on servers of a service provider commissioned by us.  

Our service provider is:

HETZNER, Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is  

• Browser type and browser version
• Operating system used  
• Referrer URL  
• Host name of the accessing computer  
• Date and time of the server request  
• IP address  

This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.  

We have concluded an order processing contract with the relevant service provider, in which we oblige the relevant service provider to protect user data and not to pass it on to third parties.  

The website server is geographically located in Germany.

XIV. Geotargeting

1. Description and scope of data processing  

We use the IP address and other information provided by the user (in particular the zip code as part of the registration or order) to address regional target groups (so-called “geotargeting”).  

Part of the IP address and the additional information provided by the user (in particular the zip code) is only read out and not stored separately.  

2. Purpose of the data processing  

Regional targeting is used, for example, to automatically show you regional offers or advertising that are often more relevant to users.  

3. Legal basis for data processing  

The legal basis for the use of the IP address and any other information provided by the user (in particular zip code) is Art. 6 para. 1 lit. a GDPR, based on your consent.  

4. Duration of storage  

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and further storage is not subject to any statutory retention period.

5. Possibility of objection and removal  

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case .  

You can prevent geotargeting by using a VPN or proxy server, for example, which prevent precise localization. In addition, depending on the browser used, you can also deactivate location localization in the corresponding browser settings (if supported by the respective browser).  

XV. Registration  

1. Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected as part of the registration process  

• Email address  
• Surname  
• First name  
• Telephone / mobile phone number  
• Company name, position  

As part of the registration process, the user’s consent to the processing of this data is obtained.

2. Purpose of data processing  

User registration is required for the provision of certain content and services on our website.  

Contact details are required for the sales process in order to make contact  

3. Legal basis for data processing  

The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent.  

4. Duration of storage  

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.  

This is the case for the data collected during the registration process if the registration on our website is canceled or modified.  

5. Possibility of objection and removal  

As a user, you have the option of canceling your registration at any time. You can have the data stored about you amended at any time.  

You can delete your account or change your data by contacting privacy@clearops.com, by replying to an email or by using the unsubscribe button in marketing emails.

You can prevent the collection and processing of your personal data by plug-in service providers by preventing the storage of third-party cookies on your computer, using the “Do Not Track” function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript

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XVI. Plugins used

We use plugins for various purposes.  

Your personal data is also transferred to the USA. An adequacy decision on the EU-U.S. Data Privacy Framework pursuant to Art. 45 para. 3 GDPR has been issued for the USA. The transfer of data to the USA is therefore permitted subject to a contractual basis for the data transfer that is necessary and permissible under data protection law at the level of protection of the GDPR.

We ensure that the third-party providers of plugins and tools in connection with our website are participants in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data of EU citizens to the USA. You can find more information on this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en .

We have also concluded guarantees with all service providers based in the USA in the form of standard data protection clauses in accordance with Art. 46 para. 2 lit. c GDPR. A copy of the standard data protection clauses can be requested from us.