Welcome to the ClearBlog
We’ll guide you through a digital transformation and share our know-how to seize the full potential of aftermarket services, even in the most complex supply chains.
- Blog Article
Optimizing OEM Success, download the blog article to learn about proven strategies to boost fill rates and elevate customer satisfaction.
- Max Wies
- Whitepaper
Generative AI disrupts the aftersales business by elevating customer satisfaction, optimizing processes, and maintaining competitiveness in a dynamic marketplace.
- William Barkawi
- Blog Article
Effective warranty KPIs and management is crucial for meeting customer expectations, identifying trends, and fostering collaboration.
- Max Wies
- Whitepaper
OEMs have a ton of systems in use and tend to offer a variety of applications to their dealers. Availability from their parts distribution centers sits comfortably above 90%–and yet, customer demands are still not met.
- William Barkawi
- Blog Article
In the machine manufacturing industry, Original Equipment Manufacturers (OEMs) and their independent service channels face significant challenges due to fragmented service solutions.
OEMs offer their dealers a wide range of applications, including order systems, service dispatching, warranty claim systems, and numerous other services.
- William Barkawi
- Blog Article
The aftermarket service industry offers OEMs a lucrative opportunity to better meet customer needs.
Despite this, the average manufacturer is only capturing 25% of its customer’s total service spending on its products. This not only loses you valuable profit margin, but also contributes to your competitors’ aftermarket business. A lose-lose.
- William Barkawi
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