We’ll guide you through a digital transformation and share our know-how to seize the full potential of aftermarket services, even in the most complex supply chains.
Machine tool orders have been trending downward since 2021. When fewer orders are placed, OEMs are making fewer sales and experiencing revenue disruptions.
This whitepaper delves into the critical comparison between traditional spreadsheets and modern aftersales software solutions, addressing the growing demands of global parts distribution and dealer management.
Spare parts management is more than a back-end OEM priority; it has major implications in the real world. With the right practices and technologies, dealers and OEMs can work together to ensure part availability
Terex was facing a burning issue when it came to their service supply chain: they were blind on what parts and services their dealers are delivering to their end customers.
Jungheinrich had several urgent matters they needed to address: proactive parts planning was tough, the order process was tedious, while delivery streams for parts orders remained complex.