We connect machines, telematics data, and other systems and integrate them into the service planning process!
- Support Dealers to proactively approach customers and increase sales on both Dealer and OEM side.
Automated Service Planning:
- Reduces planning effort by automatically proposing the next service.
- Ensure parts availability by incorporating planned services into the ClearOps parts planning engine.
- Services are scheduled early enough to avoid machine failure, increasing Asset Uptime.
The required service schedule of machines may already be known, but oftentimes we are still unprepared for them. ClearOps eliminates this by creating usage patterns for known services such as a 1,000 hour usage service. The system will notify the dealer before a service is coming up and provide orders for all the necessary parts, complementary kitting needs and technicians.
Sometimes breakdowns can’t be proactively avoided but knowing immediately can reduce downtime by days. A customer no longer needs to find time to determine the issue and explain what’s broken. ClearOps will notify the dealer about the machine failure, and it’s cause, and the required maintenance completed as fast as possible providing a better experience for the customer.
Machine downtime is expensive and avoidable. Dealers with ClearOps achieve a modernized ordering process, connected and collaborative supply chain environment, enabling proactive and best-in-class customer service!
Prevent downtime and improve your service quality in an unparalleled way with ClearOps:
Sensors in modern agricultural machines know the usage data of machines in the installed base. The solution transforms this data into smart service events and provides the dealer with the corresponding parts lists and replacement parts. Additionally, the solution recommends the right technician with the required skill set, associated repair manuals, etc., so that all the dealer needs to do is approve the recommendations.
Our dealers and their customers are happy, because ClearOps predictive maintenance means that while the work required by all involved parties is minimal, service levels and parts availability is at its highest. But even more importantly: Machine downtime is a thing of the past!
See ClearOps in Action
Take a look at how ClearOps scalability, partners and integrations set us apart from the competition. Customized to your unique questions.